Privacy Policy

Introduction

Welcome to https://elderly-care-la-paloma-texas.primarycareaid.com (hereinafter referred to as “Elderly Care La Paloma Texas,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://elderly-care-la-paloma-texas.primarycareaid.com.
Any mobile applications or software developed by us and downloaded from app stores.
Online services and products we offer through our platform.
Interactions between our users, visitors, and representatives.

Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we handle your information in the following scenarios:

As an authorized user: When you use our applications or services, we collect and process your data to provide personalized experiences and ensure account security.
Website visitors: If you visit our websites linked to this policy, we may gather information about your browsing behavior, which helps us improve website performance and content delivery.
Communication with us: We may contact you via email, calls, or texts/SMS for newsletters, updates, surveys, or direct marketing purposes. You can opt-out of these communications at any time.

Personal Data Collection

We collect various categories of personal data, which include:

Account Information: Details related to your user account creation and maintenance, such as usernames, passwords (hashed), email addresses, and profile pictures.
Payment Information: Credit card or debit card details, payment history, and billing addresses for processing transactions.
Financial Information: Bank account numbers, investment portfolios, and financial transaction records (if provided).
Purchase Information: Products or services bought from us, including quantities, prices, and delivery addresses.
Mobile Device Identifiers: Unique device IDs, advertising IDs, and mobile network information to deliver targeted ads and improve app performance.
Location Data: GPS coordinates and location-based services data (with user consent) for personalized content and services.
Feedback: Reviews, comments, and responses you provide to enhance our products and services.
Social Media Information: User profiles, posts, and interactions shared on social media platforms when you connect them with your account.
Product Information: Details about the products or services you show interest in, view, or purchase.

We collect this data through multiple sources: user input forms, online interactions, browser cookies, server logs, and third-party service providers.

Cookies

Cookies are small text files stored on your device when you visit our websites. We use cookies for several purposes:

Strictly Necessary: These ensure the basic functions of our website and applications, such as session management and security.
Preference: Cookies store user preferences, language settings, and display options to personalize your experience.
Analytics: We employ analytics cookies to collect aggregated data about website usage, which helps us improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected for, including:

Legal Compliance: We may store data to comply with laws, regulations, and legal proceedings.
Business Operations: Data is retained to support our business operations, improve services, and conduct market research.
User Consent: Personal information will be kept until you withdraw your consent for specific purposes.

Once the retention period expires or when you request data deletion, we securely delete or anonymize the data, ensuring it cannot be used further.

Children’s Privacy

We do not knowingly collect personal data from children under 18 years of age. Our services are designed for adults, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to correct or update incomplete or inaccurate personal data.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
Restriction: The right to limit the processing of your personal data in specific cases.
Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: The right to object to the processing of your personal data for specific purposes.
Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights, please contact our Data Privacy Team using the information provided below. We will respond to your requests as quickly as possible and within legal timeframes.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any inquiries, unsubscribe requests, or questions related to data privacy, please contact us:

Email: [email protected]
Postal Address: [Provide the physical address if applicable]

We appreciate your trust in sharing your personal information with us. Your feedback is valuable to continuously improving our privacy practices and services.